The Influence of Physicians’ Engagement and Openness on Patients’ Reports of Health Communication Satisfaction

This study analyzed patients’ perceptions of their physicians’ willingness to engage in interaction and be open, and patients’ satisfaction in communication about health with their physicians (N=322). Results indicated that a moderate to strong and significant positive correlation exists between patients’ perceptions of their physician’s interaction involvement and their satisfaction with their relationship with their physician (r = .579). Results also indicate a moderate and significant negative correlation exists between patients’ perceptions of their physician’s closedness to the relationship and relational satisfaction with their physician (r = -.507). Published in Business Research Yearbook, 10, 421-425.